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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ellen Wailes

Ellen Wailes

May 14, 2025

5  out of  5
rating by Ellen Wailes
"Always a great experience and competitive pricing. Richard, Crystal and staff are always exceedingly kind and resourceful. Would definitely recommend for insurance needs."
We responded:
"We are glad to see you doing well! Thanks for letting us handle the insurance for you and for the great review! "
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Katherine Schappert

May 2, 2025

5  out of  5
rating by Katherine Schappert
"Excellent customer service and best pricing around. So glad I chose Richard Buck as my agent. He and his amazing secretary are absolutely the best."
We responded:
"Thanks for the kind words Katherine. We love working with you and your family!"
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HLBILLE Hall

May 2, 2025

5  out of  5
rating by HLBILLE Hall
"Richard and his crew are an absolute joy to work with . Everyone involved at the office has always went above and beyond to help us out with anything we throw at them. I can’t say enough praise for them all (especially Crystal) for being there for us and we hope to continue working with them for years to come ."
We responded:
"Thank you so much for the review. It's been great working with you guys all these years! "
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Dennis Silveri

May 2, 2025

5  out of  5
rating by Dennis Silveri
"Richard was most helpful and great communicator. He also got us great coverage and a reasonable premium."
We responded:
"Dennis, I hope you get some good time with the grandkids this summer. Maybe I will see you down in NC sometime. Thanks for the review! "
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Robin Collins

May 2, 2025

5  out of  5
rating by Robin Collins
"I've had statefarm for years and I'll never go anywhere else. I love speaking with the office. They are so kind and understanding of whatever your questions are or whatever problem you run into."
We responded:
"I'm glad everyone is taking great care of you Robin! We appreciate the feedback and reach out anytime you need us. "
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Mark Scott

April 25, 2025

5  out of  5
rating by Mark Scott
"I've been a State Farm customer for almost 50 years. I've recently had reason to find a new agent in Virginia, and selected Richard Buck. The initial interactions have been great. Richard and his staff are friendly, helpful, and professional, and they have provided excellent service."
We responded:
"We are glad to have you on board Mark. Look forward to getting to know you better and working with you for a long time. "
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Darlene Moore

April 24, 2025

5  out of  5
rating by Darlene Moore
"I have been with State Farm for years. Richard and his team are the best!! Always nice and ready to help. Gretchen job! Thank you."
We responded:
"Thanks for the review Darlene! Good luck on the new job! "
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Tammy Donald

April 10, 2025

5  out of  5
rating by Tammy Donald
"Richard Buck agency with State Farm always delivers! If I could give 10 stars I would. Everyone in that office has superior customer service. Total losses my car and everything was super fast and easy. Top notch!"
We responded:
"We hate it that your car was totaled but are glad you are ok. Always glad to help and be there for you! "
Profile photo of C O

C O

April 7, 2025

5  out of  5
rating by C O
"Richard Buck and his team are superb! I have been with his office since 1987. My parents were with the office until their passing. My son is also with them. They are literally a family tradition with us. : ) They are understanding and helpful. Over the years they have helped my family and with Auto, Home, and Life insurance. They are very good and helpful with finances also! They are like a special ops team. They take care of our problems so quickly, it becomes easy to forget we ever had problems."
We responded:
"It means a lot to us to be able to work with you all this time! We are looking forward to many more years. As always, call or stop by anytime and thank you for the great review! "
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Dee Campbell

April 6, 2025

5  out of  5
rating by Dee Campbell
"Crystal was very knowledgeable in my questions as we made the change from another company to State Farm. She made the enrollment very easy. Buck called to make sure that everything was good with our plan and genuinely wanted to welcome us. Highly recommend the Amherst State Farm Team!"
We responded:
"Thank you Dee! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! Call anytime! "
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Robin Herring

April 6, 2025

5  out of  5
rating by Robin Herring
"This agency is Top Notch. Crystal worked on giving us a combined homeowner and vehicle rate that saved us over $1800.00, even with adding 2 newer suvs during the process. We like to stay local with our personal property insurance and Richard and his crew did not disappoint."
We responded:
"Robin, It's always great to save people money!!!! Thanks for giving us the chance to handle your insurance and for the nice review. "
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janet Bernosky

April 4, 2025

5  out of  5
rating by janet Bernosky
"I have been a customer of Richard Buck’s State Farm Agency since 2013 when I moved to Amherst County. I moved back to Virginia’s Eastern Shore just one year later...but, guess what? I was so impressed with the personal service I received from Richard and his staff that I have kept them all these years! That's right, you heard it...they are clear across the state, but they have continued to serve me so well that I don't want to switch to a local state farm agency! Apparently, you can become a customer/stay a customer if you move. This is a wonderful firm that treats me as if I still live right in their community."
We responded:
"Janet! We couldn't be happier that you decided to keep working with us! Thank you for your trust. We promise not to let you down! "
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Sharon Allen

April 4, 2025

5  out of  5
rating by Sharon Allen
"Excellent associates and service"
We responded:
"Sharon! Thank you for your 5-star review! We are happy to be your good neighbor!"
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Ruby Viar

April 2, 2025

5  out of  5
rating by Ruby Viar
"This agency is GREAT!!!! RICHARD BUCK and all of his associates are terrific!!!! I've had insurance with Richard Buck for years, and they are the best!! Richard, Crystal and Molly have always been like family, they are so friendly, courteous, and truly care about their customers!!!!! Won't find a better insurance agent or agency!!! They deserve a 10+ star rating instead of just a 5 star 🌟"
We responded:
"It’s been awesome working with you and your family all these years. You are good people and mean the world to us. "
Profile photo of David Marsh

David Marsh

April 2, 2025

5  out of  5
rating by David Marsh
"Nice people to work with and talk to they treat you like family. I would recommend them to anyone cause they do care about you and what they do for you. Real nice people"
We responded:
"Thanks for the review David. It’s great having you on board. We look forward to working with you for a long time to come! "
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Cindy Barber

April 1, 2025

5  out of  5
rating by Cindy Barber
"Excellent customer service."
We responded:
"Thanks Cindy. We really enjoy working with you! "
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Bryan Mawyer

March 31, 2025

5  out of  5
rating by Bryan Mawyer
"Very courteous and professional. Very easy to work with."
We responded:
"We enjoy working with you too Bryan! "
Profile photo of Zo Math

Zo Math

March 28, 2025

5  out of  5
rating by Zo Math
"Friendly staff with a smile. Super happy I switched to State Farm Insurance with Mr. Buck and company. Stop by and see them and I promise you will leave happy"
We responded:
"Glad we were able to help Zo! See you at the gym!"
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Stevie Angus

March 26, 2025

5  out of  5
rating by Stevie Angus
"Great service"
We responded:
"Thanks for the review Stevie! Have a great day! "
Profile photo of Ben Vele

Ben Vele

March 25, 2025

5  out of  5
rating by Ben Vele
"Richard's professionalism and dedication to his clients is truly outstanding. He made the entire process smooth and stress-free, and I felt confident knowing I had someone trustworthy handling my insurance needs. I highly recommend Mr. Richard Buck to anyone looking for a reliable and thorough insurance agent!"
We responded:
"Thanks for the great review Benjamin. We are glad you feel taken care of and appreciate your business!"
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Tina Fitzgerald

March 25, 2025

5  out of  5
rating by Tina Fitzgerald
"Excellent service!"
We responded:
"Thanks Tina! It’s a pleasure working with you "
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Paul Taylor

March 21, 2025

5  out of  5
rating by Paul Taylor
"Great agent to work with! I’m very happy and impressed"
We responded:
"Thanks Paul. It was good to see you and catch up the other day! Enjoy the camper!!! "
Profile photo of Bonnie Boylan

Bonnie Boylan

March 11, 2025

5  out of  5
rating by Bonnie Boylan
"I have been with Richard Buck State Farm Insurance for many years. I have multiple policies and have always been very pleased with their service. I am so thankful for their help and advice - they really do care !"
We responded:
"We love working with you Bonnie. Have a great day!!"
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Sandy Sandidge

February 21, 2025

5  out of  5
rating by Sandy Sandidge
"Great Service"
We responded:
"Thanks Sandy! We appreciate your business. "
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Ethel Smith

February 21, 2025

5  out of  5
rating by Ethel Smith
"Good people! Whenever I need something or have questions they are always there and happy to help!"
We responded:
"Thank you for the review Ethel! "